This privacy notice explains how Linguist Link handles personal data when you use the website, make an enquiry, or contact us about courses and tutoring. It applies to our online and local service handling for small-group language courses.
We may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We also process technical data such as server request metadata and browser or device information when you use the website.
We receive personal data when you submit a contact form, send an email, call us, or use another booking channel. Technical information is collected automatically through normal website operation and security functions.
The website uses essential cookies for basic operation and privacy preference cookies to remember your choices. We do not confirm the use of analytics or advertising cookies on this site.
You can control cookies through your browser settings and, where available, by changing your site preferences. If you block essential cookies, some parts of the website may not work properly.
We use personal data to respond to enquiries, assess level and timetable preferences, arrange group matching, confirm course terms, manage enrolment, and support scheduled lessons and progress reviews. We also use technical data to keep the website secure, deliver pages correctly, and maintain basic site functions.
We may share limited data with providers that support website hosting, technical delivery, communication handling, or similar operational tasks. These parties are expected to use the data only as needed to perform their services for us.
We may share personal data if required by law, to respond to lawful requests, or to protect the security and integrity of our website and records. We do not sell personal data.
Privacy rights lifecycle
You may ask to access your data, correct inaccurate details, object to certain processing, or request deletion where the law allows. You may also ask us to restrict use of your data in some situations.
To make a privacy request, use the contact details in this notice and tell us what you want to change or review. We will consider the request and respond within a reasonable period, subject to any legal limits or recordkeeping duties.
Enquiry and enrolment records are kept for the period needed to manage the request, provide the service, and maintain business records. Technical logs are retained for a shorter period unless they are needed for security, troubleshooting, or legal reasons, after which they are deleted or anonymised where appropriate.
If we make material changes, we will update the notice on the website and take reasonable steps to draw attention to the update where appropriate. The latest version applies from the date it is posted.
